Training

We Recognise the Key Role that People Play in the Provision of Quality Cleaning Services MRB therefore invests substantial resources in the training and development of our staff at all levels. It is fair to say that newly employed staff can often find the first few weeks of employment stressful. The provision of appropriate staff training not only ensures that they quickly feel settled but also ensures adherence to our quality standards. Training commences from the implementation period and offers our staff a fresh approach in delivering a quality service. MRB uses an induction checklist for all new operational staff which covers the period from Day 1 to the end of their probation. Part of this induction checklist is an analysis of individual employee training needs. On joining MRB, each employee is assessed against our standard mandatory training list and an appropriate training plan identified. Refresher training is carried out every 6 months as a minimum to ensure that our staff is up-to-date with new techniques, equipment and products. Having multi-skilled staff is beneficial both to us and the client.

First Aid Training

Click here to see our First Aid Training.

Health & Safety

In recognition of its statutory duties in accordance with the provisions of the Health & Safety at Work, etc. Act 1974 and other legislation and any recognised codes of practice relating to Health and Safety, MRB (“the Company”) will take all reasonably practicable measures to ensure the health, safety and welfare of its employees at work.

It is the policy of MRB Total Cleaning Services Ltd. to ensure, so far as is reasonably practicable, the provision and maintenance of safe and healthy working conditions, equipment and systems of work for all staff. As an employer we are responsible and it is our policy to:
Provide within the framework of law and of good practice, safe and healthy working conditions, equipment and systems of work for all our employees, contractors, visitors and others.

We also accept that we have responsibility for the health, safety and welfare of other people who may be affected by the business. However all staff should be aware that they too have responsibility under this legislation, for example to work in a safe manner so as to prevent accidents to both themselves and others. This will be achieved by:

The provision and maintenance of plant and systems of work that are safe and without risk.
Arranging to ensure safety and absence of risk to health in use of handling, storage, and transport of articles and substances.
Having such information, instruction, training and supervision as is necessary to ensure the Health & Safety of all staff.
The maintenance of work including access that is under the control of MRB. in such a condition that is safe and without risk to health.
To ensure the provision and maintenance for a safe working environment for all staff without risk to health and adequate as regards to facilities and arrangements for their welfare at work.

The allocation of duties for safety matters and the particular arrangements that will be made to implement this policy are set out in the Health and Safety manual. It is the expectation of the Company Directors that all employees of the company irrespective of position or grade, all visitors and contractors working on behalf of the company will co-operate fully in the achievement of this policy. The Company will thus enlist the support of all employees towards aiming to achieve a healthy and safe working environment and to encourage consultation on all health and safety matters. MRB undertakes to review this policy on a regular basis, and in the light of new knowledge, changing legislation, and changes to the procedures within the Company.

Our Employers Liability insurance includes:

Indemnity to any Principal
A limit of indemnity of £10,000,000 any one inclusive of legal costs and expenses
Cover applies to ground level work only
Legal defence costs in respect of prosecutions brought under the Health and Safety at Work Act in respect of defective equipment, premises or methods of work

Treatments Risks- in respect of claims for damage caused by the cleaning process

Cover includes:

A limit of indemnity of £ 2,000,000
Indemnity to a Principal
Legal Liability for security of Third Party premises

Contingent Liability is included in respect of Bona Fide sub-contractors

Loss of Keys:

To indemnity the Insured for their Legal Liability to Third Parties arising out of:

Loss off Client’s keys entrusted to the Insured.
Replacement: of locks/keys
Consequential Loss arising out of the loss of such keys.

Limit of Indemnity - £ 75,000 any one period of insurance.